Privacy Policy

Last Updated: January 2026

Introduction

Pluzaringhimio ("we," "our," or "us") operates as a floral boutique in New Zealand and is committed to protecting your privacy in accordance with the Privacy Act 2020 and other applicable New Zealand privacy legislation. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information when you interact with our website or services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Complete our contact form or inquiry forms
• Request information about our floral arrangements and services
• Place orders for custom bouquets or seasonal collections
• Subscribe to our communications (if applicable)
• Participate in surveys or provide feedback

This information typically includes your name, email address, phone number, delivery address, and any messages or special instructions you provide.

Automatically Collected Information

When you browse our website, we automatically gather certain technical information about your device and browsing patterns. This includes your IP address, browser type and version, device information, time zone settings, operating system, and details about how you navigate through our pages. This data helps us improve website functionality and user experience.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These small data files help us remember your preferences, analyze website traffic patterns, and provide personalized content. For detailed information about our cookie usage, please refer to our Cookies Policy.

How We Use Your Information

We utilize the information we collect for the following purposes:

• Responding to your inquiries and providing exceptional customer service
• Processing and fulfilling your bouquet orders and custom requests
• Communicating with you about your orders, including delivery updates
• Improving our website design, functionality, and content
• Analyzing website usage to enhance user experience
• Sending promotional communications (only with your consent)
• Complying with legal obligations under New Zealand law
• Preventing fraud and ensuring website security

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may engage trusted third-party service providers who assist us in operating our website, processing orders, or delivering services. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
• Legal Requirements: We may disclose information when required by New Zealand law, court orders, or government regulations, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate privacy protections maintained.

Data Protection and Security

We implement comprehensive technical and organizational security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under New Zealand Privacy Law

Under the Privacy Act 2020, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You have the right to request correction of any inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal and operational requirements
• Objection: You can object to certain processing activities, particularly direct marketing
• Complaint: You have the right to lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached your privacy rights

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your personal information is primarily stored and processed in New Zealand. If we need to transfer your information outside New Zealand, we will ensure appropriate safeguards are in place to protect your privacy rights in accordance with New Zealand privacy laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

Google Ads Policy Compliance

If we use Google Ads services, we comply with Google's advertising policies, including:

• Providing accurate and truthful information in advertisements
• Respecting user privacy and data protection requirements
• Following Google's restrictions on prohibited content and practices
• Maintaining transparency about data collection for advertising purposes

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Email: info@pluzaringhimio.world
Address: 834 Runciman Road, Drury, Auckland 2578, New Zealand
Phone: +64 800 733 767

We will respond to your inquiry within a reasonable timeframe in accordance with New Zealand privacy law requirements.